Educational Toys - Assistant Manager at Toys2Learn
Toys2Learn, a leader in educational toys and learning resources, is seeking a highly motivated and skilled individual to join our dedicated team as an Assistant Manager. This exciting opportunity comes with a 3-month trial period and requires a candidate who is passionate about learning through play and providing exceptional customer service. If you are a team player, able to work in a fast-paced environment and eager to contribute to our mission, we'd love to hear from you!
Key Responsibilities:
- Assist Retail, NDIS and Educational customers in store, online and via email.
- Assisting all customers with answering their queries, providing product recommendations and providing high quality support
- Maintain up-to-date knowledge of products, services, and industry trends in child development
- Operate POS systems and manage transactions accurately
- Opening and Closing of the store
- Assist with deliveries, warehouse runs, and inventory management
- General admin, inventory management and operational duties
- Craft compelling online product listings to captivate customers and drive sales.
- Liaise with customers and marketing teams to enhance the online shopping journey.
- Collaborate with cross-functional teams to implement various strategies for the growth and development of the business
- Ensure the accuracy of product data across various platforms.
- Supporting the business owner with day to day management of administration tasks
- Implement promotional & visual merchandising initiatives
Requirements:
- Advanced computer skills, including experience with Google Drive, Microsoft Excel, Microsoft Publisher, and Microsoft Word
- Exceptional communication skills with a solutions focused mindset
- Exceptional time management skills and reliability
- Ability to work independently and as part of a small team
- Strong multitasking and problem-solving abilities
- Being self-motivated and able to work autonomously
- A Passion for Customer Service and Management
- Industry knowledge in Child Development
- Creative merchandising, store upkeep and inventory management
- Flexibility to work a set or rotational roster ( Occasional Saturday Work with No Sundays)
- Working with Children's Check and National Police Clearance
- A valid driver's license
- Full Australian working rights
Desirable Qualities (not essential):
- Experience with Google Drive, Shopify, and Lightspeed platforms
- Demonstrated experience with POS systems
- Knowledge of Social Media and Marketing Trends
- Experience with using Canva, Microsoft Publisher and Heyzine
- Experience in a B2B environment
- A strong work ethic, with a can-do attitude!
- Ability to learn on the job in a fast-paced environment
- Previous experience in retail highly considered
- NDIS knowledge and understanding
- Ideally, immediate start!
In return, we offer ongoing training and support to help you excel in your role. This is your chance to join a passionate team dedicated to enriching children's lives through play, learning, and discovery.
To apply, please send your resume and cover letter to educational@toys2learn.com.au
We look forward to receiving your application and exploring if you are the perfect fit for our team at Toys2Learn.
(Please note: Only shortlisted candidates will be contacted for interviews.)
Toys2Learn is an Australian-owned and operated, South Australian business that was established to provide children with quality educational resources that will encourage learning through play.
We strive to provide everyone with a comprehensive selection of toys and materials tailored for every age group while ensuring the highest level of service to each customer.
Our mission is simple: inspire kids around Australia to make learning fun.
With our team’s extensive knowledge and hands-on experience in toy markets as well as special needs services for children diagnosed with Autism Spectrum Disorders (ASD), we are committed to finding the right resources so that all children can have access to quality toys suitable for them. By actively partnering with schools and community centers nationwide, we hope to create a world where education becomes enjoyable - this is our vision at Toys2Learn!
